Returns & Exchanges
We hope you enjoy your new Half Hitch goods, but if you had something else in mind, we try to make it leisurely to return, exchange or seek expert advice.
To return the good(s) for a full refund, simply ship them back to us using any shipping method you'd like within 15 days of receiving and we will gladly refund you for the item (less the shipping cost) pending it is in its original condition.
If you would like to exchange your good(s), please let us know within 15 days of receiving what you would like instead. All returns and exchanges must be unwashed, unworn and unused. When we receive the return, we will automatically send the refund or exchange, which generally takes 2 business days from the receipt of the package.
When returning merchandise we recommend getting the insurance and tracking info on the package to be sure it gets back to us.
Custom orders, skin care items, perishable goods, magazines, clothing and sale items are FINAL SALE.
If you have any questions, just email us at firstname.lastname@example.org.